DSD, Invoicing, & Out-of-Stock Events for Retailers

GlobalWorx

Simplify DSD Communications for Retailers

The first DSD communications platform that provides your suppliers with real-time visibility into store-level conditions:

Manage vendor compliance
Improve service levels
Decrease service issues
Drive sales

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Solving DSD’s Biggest Challenges on a Single Platform

Ensure shelves stay stocked and hold suppliers accountable, so that consumers win.

Real-time, Automated Supplier Alerts

Detect, notify and track out-of-stocks, driving DSD revenue.

Vendor management tool with API feed, robotic data feed, OSA data and physical store scan capabilities
Automated vendor notification
Robust reporting capabilities
Benefits:
- Improved communication with suppliers
- Increase DSD sales
- Decrease out-of-stocks and lost sale opportunities
- Reduce critical service issues

Simplify DSD Communications

Store and make edits to all of your DSD contacts, helping you manage contact turnover.

Streamline in-store communications
Easy access to store-level, manufacturer and distributor contacts
Empower managers and retail associates to manage issue lifecycles
Dedicated account managers to support collaboration across your DSD supply chain
Benefits:
- Tactiq mainstains accurate vendor contact information, in real time, so retailers don’t have to
- Eliminate the need for call centers
- Identify opportunities and pinpoint store-specific issues

Monitor Supplier Service Levels

Gain visibility into who’s serving stores and actionable data to enforce service agreements.

Tablet provided for the supplier entrance to give retailers awareness into when vendors are servicing stores
Verify and optimize service times and frequency
Reporting to inform service levels and adequate supplier labor
Centralized data collection that identifies and eliminates shrink opportunities within the supplier community
Benefits:
- Roll up reporting for vendor transparency
- Helps suppliers manage field teams
- Track receiving violations, delivery discrepancies and field team execution

Get setup within 45 days! Are you ready to join the platform built for DSD communications?

Schedule a Demo Questions?

Additional Tactiq Solutions

DSD’s Centralized Billing Platform

Migrate Vendors to EDI and Ensure Every Invoice Reflects Authorized Items and Authorized Prices.

Streamlined Vendor Payments: We consolidate invoices under a single vendor number, so retailers cut one check for DSD.
Eliminate Price Book Discrepancies: Receive and approve pricing from all vendors on a single, easy-to-use platform.
Error-Free Invoices: Move away from manual entry and eliminate costly mistakes.
Save Time on Pricing Approvals: Quickly review and approve pricing with just a few clicks.

Invoi Case Study

Brands That Trust Tactiq

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Frequently Asked Questions

Implementing a new system is a big deal. How do you help clients implement GlobalWorx?

Our experienced onboarding team ensures a quick and smooth transition that won’t amount to yet another IT project. Within 45 days, we’ll set up an API that connects your internal system to our cloud-based platform and onboard each of your vendors.

How does GlobalWorx make out-of-stock management easier for retailers?

We understand that your employees already spend too much time overcoming communication challenges when trying to track down and contact the right vendor to service your stores. GlobalWorx replaces tedious work with an easy-to-use platform that takes only minutes a week to flag out-of-stocks, and requires no knowledge from your staff of who the proper vendor should be.

What else does GlobalWorx do besides out-of-stock communication?

GlobalWorx becomes THE platform for all of your DSD communications. In addition to out-of-stocks, you can submit service alerts or general service requests directly and efficiently to the proper vendor. Our Digital Check-In & Out module empowers stores to keep track of vendors servicing each location and optimize their scheduling. You can also measure service requirements, holding suppliers accountable while also informing your DSD supply chain of optimal service levels. Our reporting and analytics can help you establish best practice standards and optimize DSD sales.

Our distributor contacts change often, how do we manage these frequent changes?

GlobalWorx directly addresses contact turnover with an easy-to-use contact management system that helps you store and update contacts within minutes, as often as you’d like.

Do you have analytics to review detail and ticket history?

Yes, our analytics module allows all parties to see details of every ticket as well as ticket history and trends over time. Our account managers will help your team analyze the data and connect with suppliers to improve processes and sales.

How can you help us track our sales increase?

Our analytics module enables you to track a range of metrics – everything from receiving violations and display build execution to decreases in out-of-stock items and DSD sales lift.

JD Power just named us #1 for Customer Satisfaction among Home Improvement Retailers in the United States by JD Power. This achievement wouldn’t have been possible without the dedication and strong partnerships we share with our valued vendors, like Tactiq. As simple merchants serving our customers, we appreciate your commitment to helping us provide high-quality products, timely deliveries, and exceptional support that has been instrumental in allowing us to consistently deliver a superior customer experience.

Retail Operations Leader
Menards

Ready to Revolutionize Your Billing and Distribution?

Streamline Your DSD Operations and Win Retail